Managed Services, Minus the Mess
Focus on growth while we handle the rest—secure infrastructure, round-the-clock monitoring, and zero guesswork.
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Scalable Support, Human at the Core
MyRepublic Digital managed services help you grow without the hiring drag. Launch new functions fast, fill skill gaps, and build long term operational strength. Our practitioners become your team, delivering Recruitment as a Service (RaaS), managed CX, and fully managed BPO delivery with proven playbooks, QA, and clear reporting. From day to day customer support to specialist squads, we bring the people, process, and know how that keep your business moving with confidence.
What We Bring to the Table
- Recruitment as a Service (RaaS): We source, vet, and onboard the right talent quickly so you can scale hiring without overhead.
- Managed CX Support: End to end customer care and tech support with training, knowledge base management, and QA built in.
- Seamless Scaling: Add or reduce headcount and languages as needs change, without sacrificing quality or speed.
- Process and Governance: Runbooks, SLAs, and continuous improvement to keep delivery predictable and measurable.
The Challenge
Growing teams face long hiring cycles, high churn, and uneven service quality. Spreadsheets and reactive planning only go so far. Our managed services model combines people and process to create reliable operations that scale. You get consistent outcomes, faster time to value, and a partner who shows up when it counts.
Flexible Teams,
Expert Delivery
Managed For You.
Expert Delivery
Managed For You.
Scale your delivery team without hiring headaches. Whether you need one specialist, a full squad, or a complete handover, MyRepublic Digital builds, manages, and embeds talent that grows with your business. We govern delivery with clear SLAs, QA, and playbooks so outcomes stay predictable and measurable.
- Hire 1 role or a full team, on your terms.
- Seamless handover from in house to managed.
- We manage onboarding, operations & output.
- Reporting, compliance, and performance checks built in
Everything You Need
to Know
to Know
Managed services cover fully outsourced customer support, back office operations, and Recruitment as a Service. You can start with a few specialists or hand over an entire function. We bring the team, playbooks, QA, and reporting so delivery is consistent.
Fast. Depending on roles and location, we can scope, source, train, and go live in as little as 14 days. We use proven runbooks to cut the hiring cycle and launch with confidence.
Yes. The model is built to flex. Ramp for peak periods or step down after a launch without losing quality, training, or speed.
We do Recruitment as a Service as practitioners. That means role scoping, sourcing, assessments, and onboarding that reflect your brand, culture, and goals. We optimise for fit and time to value, not just seat count.
Only if you want to. We can run onboarding, scheduling, QA, and performance. You stay close to the outcomes and the metrics that matter.
We recruit and operate across APAC and beyond, with multilingual coverage for customer care and back office tasks. Tell us your target markets and hours, and we will propose a staffing plan.
Yes. We work with common CX and collaboration stacks including ticketing, telephony, chat, email, knowledge base, and workforce management. If needed, we help consolidate tools and document SOPs.
We use documented SOPs, training paths, and QA scorecards. Regular calibrations, audits, and data privacy controls keep delivery consistent and compliant.
We map the current state, collect SOPs, and run side by side sessions. Knowledge is documented into a runbook. Once stable, we transition to steady state with clear governance.