chat assistant that turns messages into customers.
Answers every website and social message 24/7 using your own business info. It captures the lead, then hands the chat to your team when a person is needed.
- From $57 USD/mo
- Live in days
- Real people on hand
- No lock-in
Trusted by growing businesses across Australia, New Zealand and Singapore
Slow replies send customers somewhere else.
People message three businesses and go with whoever answers first. If that's not you, the job's gone.
- “Messages come in after we close.”Answers instantly, day or night
- “We answer the same questions all day.”Prices, hours and FAQs handled for you
- “Messages are spread across five apps.”Web, email and socials in one inbox
- “Enquiries go cold before we reply.”Captures details and passes them on
What are slow replies costing you?
Estimate only. Assumes 1 in 4 of those messages would have become a sale.
Pick a business. Watch it work.
Example chats showing how the chat assistant answers, captures the lead or hands over to your team.
Example conversation. Answers come from your own business info.
Everything to answer, capture and close.
Answers from your business, not a script.
We train it on your website, services, prices and policies, so customers get accurate answers in your tone. You choose the AI model: GPT, Gemini, Claude or Grok.
- Learns from your website and documents
- Set rules for when a person should step in
- Update answers when your services change
Choose your AI model: GPT, Gemini, Claude or Grok. Channel connections depend on your business accounts.
Less than one lost sale a month.
Never Miss a Lead
Never Miss a Lead, human handover and one shared inbox.
- AI agent seat and human agent access
- 250 monthly active users
- 500 chat assistant messages
- 500 outbound emails, unlimited inbound
- Email channel and social messaging
- Five automation templates
- CRM integration and smart automations
Inbox chaos vs Never Miss a Lead
- Free demo
- We map your questions
- Connect your channels
- Test and go live
Need more messages, users or channels?
All prices in USD. Exclusive of applicable taxes. Extra usage and channels available as you grow.
“Delivered the impossible in weeks, transforming every customer journey.”
What is Never Miss a Lead?
A chat assistant answers customer messages on your website and social channels 24/7, using your own business information. Never Miss a Lead captures leads, keeps every conversation in one shared inbox and hands chats to a real person when needed. It costs $57 USD a month plus a $209 USD one-time setup.
What is a chat assistant for small business?
A chat assistant answers customer messages on your website and social channels 24/7, using your own business information. Never Miss a Lead answers questions, captures leads, keeps every conversation in one shared inbox and hands chats to a real person when needed.
How much does Never Miss a Lead cost?
The Never Miss a Lead plan is $82 AUD a month plus a one-time $299 AUD setup, exclusive of GST. Global pricing is $57 USD a month plus a one-time $209 USD setup, exclusive of applicable taxes. It includes 250 monthly active users, 500 chat assistant messages and 500 outbound emails. Month to month, cancel any time.
How does it learn about my business?
We set it up from your website, services, prices, policies and the questions customers ask most. You review the answers before launch, and you can update the information any time your services change.
Can customers talk to a real person?
Yes. Human agent access is included. Any chat can be handed to your team with the full conversation history, so the customer never has to start again.
Which channels does it work on?
Web chat and email, plus WhatsApp, Instagram and Facebook messaging, all in one shared inbox. Social channels depend on your business accounts and setup, which we confirm during onboarding.
Does it connect to my CRM or online store?
Yes. CRM integration is included, with options including HubSpot, Salesforce, Zoho and Pipedrive. For online stores we connect Shopify and WooCommerce. We agree the exact connections during setup.
Can it take bookings?
It can collect booking details and guide customers to your booking or payment steps. Live availability and confirmed bookings depend on the booking tool you connect, which we confirm before setup.
Which AI models can I use?
You can choose from GPT, Gemini, Claude and Grok, depending on the kind of questions and the response style you want.
Is my customer data secure?
MyRepublic Digital is ISO 27001 certified. We'll walk you through access controls, data retention and the AI provider you choose, so you can meet your privacy obligations in Australia, New Zealand or Singapore.
How long does setup take?
Most small businesses are up and running within days. Timing depends on the channels and integrations you want connected. We handle the setup, test the answers with you and then switch it on.
What's the difference between a chat assistant and Never Miss a Call?
A chat assistant handles written messages on your website and social channels. Never Miss a Call answers your phone calls. Many businesses use both so every enquiry gets answered.
Never leave a customer on read.
See Never Miss a Lead answer for a business like yours, then we'll map exactly what it would say for yours.
- See it trained on your website
- Watch a live handover to your team
- Clear price, no lock-in
Get started
Pick what fits. We'll take it from there.