AI Assistant & AI Chatbot
for small business.
An AI chatbot trained on your business. The AI assistant answers the chat, quotes the job, books the slot, and taps a human in when it matters.
From $82/mo AUD ex GSTISO 27001 since 2012
<2s
Avg. Response
85%
Auto-Resolution
60%
Fewer Tickets
4.8★
Satisfaction
You did not start a business to live in the DMs
Every founder the team works with says the same thing. The phone never stops, the inbox never empties, and the team can only stretch so far.
The 9pm hot water call goes to voicemail
Jake the sparky finishes a job, opens the van, and sees four missed calls. Three already rang the next number.
Mia answers 'do you do brow lams?' 40 times a day
The beautician is between clients, on her phone, retyping the same price list instead of finishing the lash set.
Sam's café DMs go cold by Monday
Sunday function enquiries sit unread until the café reopens. Whoever replied first on Sunday already got the booking.
Priya's wellness team drowning in tabs
Front desk juggling Insta, WhatsApp, web chat and email while clients stand at the counter waiting.
From buried in messages, to booked solid
Four moves the team makes with every small business founder the platform partners with.
Sound like you?
You run the show. You quote the job, take the booking, chase the invoice and lock up at night. The phone buzzes after dinner and you answer it, because that's how the next job lands.
Here's the problem
The customer who messaged at 9pm went with the bloke who replied first. The 'are you open?' on Insta cost you a colour client. Every quiet message you missed is money that walked.
Here's the fix
A chat that picks up the second a customer lands. Says hi the way you would. Quotes the job, books them in, takes the deposit, then taps you in when it's a real human moment.
How you switch it on
Send your price list, your hours, the suburbs you cover, the questions you get asked twenty times a week. The team sets it up with you. You're live in days, not months, with a real person on the other end of the phone.
Stop losing jobs to "seen at 9pm"
Every missed message is a customer who rang the next name on the list. This plan puts a 24x7 assistant on your chat, your socials and your inbox, and taps a human in when it matters.
AI Assistant
24x7 AI assistant with live chat, social messaging, CRM integration and smart automation.
- AI Agent SeatYour AI assistant, trained to help your business.
- Human Agent AccessSeamlessly hand over chats to a human when needed.
- 250 MAUMonthly Active Users included.
- 500 AI Chat MessagesAI powered conversations with your customers.
- Emails (500 outbound, unlimited inbound)Stay connected with your customers.
- 1 Email ChannelConnect one email address as your support channel.
- 5 Automation TemplatesSave time with ready-to-use automation workflows.
- Social MessagingWhatsApp, Instagram, Facebook, Slack and Telegram in one place.
- CRM IntegrationSync conversations and customer data with your CRM tools.
- Smart AutomationsAutomate replies, routing, follow ups and more.
Month to month. Cancel anytime.
Not sure how many messages you actually get?
Tell the team what lands in your inbox each week. They will size it honestly, not upsell it.
All prices in USD, exclusive of applicable taxes. Extra MAU, messages and channels available as the business grows.
When Jake's customer lands at 9pm, the widget waves first
Picture the homeowner standing in a cold kitchen, googling 'emergency plumber near me'. The widget pops up in Jake's colours, greets them by suburb, and starts the booking. Jake stays at the dinner table.
- Branded to the business, not a generic bot bubble
- Works on the website, on mobile, and inside the booking app
- Knows it is after hours and changes the opening line to match
Mia stops retyping her price list between clients
The bot is trained on the salon's services, pricing tiers, and stylists. When a customer asks 'how much for brow lams and a tint?', it answers in Mia's tone, checks availability, and offers a slot before the customer has time to ping the salon down the road.
- Learns from the website, the menu, past chats and policies
- Asks the qualifying questions a great front desk would ask
- Hands the warm ones to a human with the full thread attached
Sam's café team works one screen, not seven tabs
Web chat, WhatsApp, Instagram DMs, Facebook, and email land in one shared queue. The barista on shift can see today's function enquiry, snooze the supplier email, and flick the catering question to Sam in the van. Nothing falls between the apps.
- Every channel the customer uses, one calm queue
- SLA timers flag the message about to go cold
- Mobile inbox so the team can answer from the van
Marcus walks every new customer through the booking, step by step
Marcus draws the path he wants customers to take. Pick a service, choose a suburb, share a photo of the job, lock in a time, pay the deposit. The flow asks one question at a time, branches on the answer, and only hands over to Marcus when it actually needs him. Customers feel guided, not interrogated.
- Drag and drop questions, messages, conditions, actions and handoffs onto the canvas
- Branch the conversation on what the customer picks, no two journeys have to be the same
- Capture details as variables: name, suburb, job type, photos, preferred time, deposit
- Loop back when an answer needs a tweak, fall back to a human when the flow runs out of road
- Start from 20+ templates: quote request, new booking, onboarding, returns, win-back
- Reporting shows where customers finish, where they drop off, and which step to rewrite
Fast to Deploy
Go live quickly with guided onboarding.
Cost Effective
Powerful features without complexity.
Scales With You
Start small and grow across teams and channels.
Local Support
Real people, local team, ready to help you succeed.
Better Results
Engage more customers and drive better outcomes.
What changes once it is switched on
Save the cost of a second hire
After hours, lunch rush, and Saturdays covered without another wage on the books.
Give the team their day back
The bot handles 'are you open?' so the stylist finishes the colour and the sparky stays on the tools.
Keep customers coming back
Sub-minute replies on the channel they actually use. The team looks switched on, even at 11pm.
Grow without growing the chaos
Catch the lead the second the customer searches. Beat the competitor who replies on Tuesday.
Lift booked jobs, not just leads
Quotes go out the same hour. Deposits taken in the chat. Fewer enquiries dropped between apps.
The businesses it serves every day
The old way vs. switched on
The old way
- ✕Phone rings out after hours
- ✕DMs lost across five tabs
- ✕Quotes drafted by hand at midnight
- ✕Customers waiting a full day for a reply
- ✕Repeat questions burning the team out
With Smart Chat
- ✓Instant AI answers, around the clock
- ✓Every channel in one unified inbox
- ✓Auto-quotes and follow-ups in the chat
- ✓First reply in seconds, not next day
- ✓Repeats handled by AI, humans on the hard ones
Plugs into the tools already in the van
No rip and replace. The platform connects to the calendar, the CRM, the booking forms and the payment links the business already runs on.
Shopify, WooCommerce, BigCommerce, Magento
Access order history, track shipments, and process returns directly inside the chat window. Your AI agent resolves ecommerce queries without leaving the conversation.
HubSpot, Salesforce, Zoho, Pipedrive
Sync customer profiles, deal stages, and conversation history automatically. Sales and support teams share full context without manual data entry.
WhatsApp Business API, Facebook Messenger, Instagram DM
Handle WhatsApp, Facebook, and Instagram conversations in the same unified inbox alongside email and web chat. Automated replies and rich media supported.
Slack, Microsoft Teams, Google Chat
Route ticket alerts, escalation notifications, and daily performance summaries to your team's preferred channels. Stay informed without switching tools.
Jira, Trello, Asana, Linear
Auto-create issues from chat conversations with full context attached. Engineering and support stay aligned on bug reports and feature requests.
Google Analytics, Segment, Mixpanel, Amplitude
Push chat events, conversion triggers, and support metrics to your analytics stack. Measure the impact of AI chat on revenue and retention.
Plus Zapier and webhook support for custom integrations with 5,000+ apps.
The questions every founder asks
Plain answers to the things founders actually ask before flipping the chat on.
Explore by use case
Dedicated guides for the jobs your team needs done.
See how it stacks up
Every missed message is a customer gone.Catch every one, day or night.
Book a demo and watch the AI chat trained on a business like yours answer a real enquiry in under 30 minutes.
Real humans behind the AI . Response within 1 business hour