Your customers go quiet.
The solution brings them back.
For the cafe operator, the clinic manager and the operator who built something real and now needs the follow-up to run itself. Marketing campaigns and operational nudges, in one solution, across every channel customers actually answer.
Discovery call. A clear read on what your engagement stack is leaving on the table.
The customer goes quiet, the revenue follows
Mei's diners stop coming back and no one chases
The first visit was great. There is no follow-up email, no birthday reminder, no win-back when six weeks pass. The next booking goes to the cafe with the better mailer.
Raj's invoices go quiet and the team chases by hand
Invoice sent on Monday. By Friday, no payment and no nudge. The finance lead opens a spreadsheet and starts calling, one customer at a time, while service work piles up.
Sara's customer list lives in three places at once
A spreadsheet from the POS. A WhatsApp broadcast group. A Mailchimp list from last year. No one knows which one is current, so the new offer goes to half the customers and the wrong half.
Tom's stock runs low and the supplier finds out late
Inventory dips below threshold on a Tuesday. Nobody sees it until Thursday. The supplier needs 48 hours. The shelf is empty all weekend and the regulars walk.
From manual chase to a solution that runs the follow-up
Sound like you?
You run a small business with real customers, real invoices and a real list of people who have bought once. Marketing sits in someone's inbox. Operations runs on a paper checklist. The campaigns that should be automatic are still manual.
Here's the problem
Marketing and operations live in different tools, on different lists, with different people running them. The win-back never lands. The payment reminder never goes out. By the time someone notices, the customer has gone quiet and the cash flow has slipped.
Here's the fix
One solution, two studios. Marketing Studio runs the campaigns. Operations Studio runs the reminders, alerts and follow-ups. Both pull from the same customer record, both report into the same dashboard, both fire from the same workflow.
How you switch it on
Hand over the customer list, the top three campaigns and the operational triggers that matter. The team imports the records, configures the channels, and pilots a live workflow inside two weeks. No new headcount, no rebuilt stack.
Campaigns that actually go out, not just sit in a draft
Run multi-channel campaigns across Email, SMS, WhatsApp and Push from one canvas. Dynamic segments, live preview, A/B subject lines and an audience count that updates while you build.
- Step-by-step campaign wizard, no developer required
- Email, SMS, WhatsApp and Push from a single send screen
- Dynamic segments that refresh as customer data changes
- A/B testing on subject lines, content and sender names
Operational nudges that fire from the system, not the team
Trigger payment reminders, inventory alerts, booking confirmations and follow-up calls from CRM events. Voice via AI Voice Agent, SMS and email all from the same workflow.
- CRM-triggered workflows on payment, inventory and booking events
- Outbound voice via AI Voice Agent for overdue invoices
- SMS and email alerts to suppliers, partners and staff
- Escalation paths to a human when the bot hits a limit
Drag, drop, automate. Done in an afternoon
Design multi-step journeys on a visual canvas. Chain triggers, delays, conditions and channel actions. Run a welcome series, a re-engagement drip or a payment chase without writing code.
- Drag-and-drop node-based builder
- IF/THEN/ELSE branching on tags, events and engagement
- Time delays, business-hour gates and recurring schedules
- Test mode and live mode toggle on every workflow
Reach the right customers, not the whole list
Build dynamic segments with tag-based rules and AND/OR logic. Import via CSV, database, REST API or FTP. Segments stay live as data changes so the next campaign hits the right audience.
- Tag-based segments with compound AND/OR rules
- CSV bulk import with field mapping and validation
- Database, REST API and FTP/SFTP connectors
- Live audience counter that updates as you build
From sent to converted, every step on one dashboard
Monitor opens, clicks, delivery, conversions and funnel drop-off across every channel. Drill into a single send or compare campaigns side by side. Export reports for the team.
- Open, click, delivery and conversion tracking
- Funnel visualisation with drop-off analysis per step
- Channel-by-channel performance comparison
- Exportable CSV and PDF reports for stakeholders
Beautiful templates without a designer on staff
Visual HTML builder for responsive emails, plus AI-generated templates from a one-line prompt. Variable substitution personalises every send. Preview and test before the campaign goes live.
- Visual HTML and MJML email editor
- AI-powered template generation from a prompt
- Variable substitution for name, location, balance and more
- Live preview and test send to your inbox before launch
What changes once engagement runs itself
Lapsed customers come back
Win-back drips run automatically. The cafe sees the regular return after six quiet weeks, without anyone remembering to send the email.
Invoices get paid faster
Payment reminders fire on schedule across SMS, email and voice. Days-sales-outstanding drops without finance making a single chase call.
Campaign launches in minutes
Pick the segment, choose the channel, preview the send. A new promo goes live before lunch, not next sprint.
Operations triggers itself
Stock alerts to suppliers, booking confirmations to customers, follow-ups to brokers. All on one workflow canvas, no separate tools.
One customer view, every channel
Email opens, SMS replies, WhatsApp clicks, voice outcomes. Every interaction writes back to the same record so the next message lands smarter.
Compliant out of the box
ISO 27001 infrastructure, opt-out handling, suppression lists and audit logs. The campaign goes out, the regulator stays happy.
Small businesses to multi-location enterprises
The engagement week, before and after
Today
- ✕Marketing and operations run on separate tools nobody connects
- ✕Customer lists live in a spreadsheet, a CRM and a WhatsApp group
- ✕Payment reminders chased by hand, one invoice at a time
- ✕Campaigns sent to the wrong half of the list because data is stale
- ✕No visibility into what actually drove the conversion
- ✕Developer needed every time the workflow changes
With the Platform
- ✓One solution, two studios, every channel on a single canvas
- ✓Customer records sync from POS, CRM and database in real time
- ✓Payment reminders fire automatically across SMS, email and voice
- ✓Segments stay live so every send hits the right audience
- ✓Funnel analytics tie the click, the open and the conversion together
- ✓Visual drag-and-drop builder. Marketing and ops own their own flows
One plan to run every customer moment
All prices in USD. Indicative starting price . final scope confirmed after a discovery call.
Launch Plan
Run segmentation, journeys and omnichannel sends across SMS, WhatsApp, Email, Voicemail, Push and Voice from one platform.
Starting from
Monthly Usage
- 1K SMS messages
- 1K min Voicemail messages
- 10K Email messages
- 1K WhatsApp** messages
- 10K Push Notifications
- 5 Message Templates
Platform Features
- Access to Platform, Segmentation Engine
- Trigger & Event Management
- Tag & Asset Management
- Omnichannel: SMS, WhatsApp, Email, Voicemail, Push, Voice Agents
- Automation Workflow builder and templates
- User Data Integration & Connector APIs
- Basic Reporting & Monitoring
* Indicative starting prices in USD. Final pricing scales with volumes, channels and integrations. ** WhatsApp conversation fees billed at carrier rates. The team will confirm exact figures after the discovery call.
Let the solution own the follow-up.You own the customer.
Book a demo and see a live campaign and an operational workflow built end-to-end in under thirty minutes.
Real humans behind every send . Response within 1 business hour
Everything you need to know.
The questions marketing and operations leaders raise before flipping the platform on.