ABOUT THE COMPANY
We started with a problem.
Now we help others solve theirs.
We started with a challenge – building lean, digital-first operations from the ground up. What came next was digital transformation, a scalable solution made to simplify the complex.
Born in telco, built for modern businesses, we now help brands move faster, deliver better service, and grow with less friction.
From platform to people, we bring together everything needed to power digital transformation – clearly, simply, and without the usual tech headache.
Today we’re a regional provider of enterprise IT solutions across Asia-Pacific, specialising in Business Support Systems (BSS), Operational Support Systems (OSS), ticketing platforms, AI-powered customer engagement tools, and related managed services, serving telecommunications and digital businesses throughout Southeast Asia and Australasia.
YEARS OF
10+
Innovation
PLATFORM
99.9%
Uptime
TRANSACTIONS
1M+
Managed
WHAT WE OFFER
The Platforms Powering Real Business Momentum
From automation to experience, our products are designed to simplify operations, scale support, and help you move smarter.
- AI Agent Platform – Automate customer support before a human ever needs to step in.
- Ticketing – Keep queries organized, fast, and flowing across your channels.
- AI Chat Platform – Real-time conversations, smarter resolutions - no scripts needed.
- Managed CX Services – Supercharged teams with the tools, tech, and talent to deliver.
Malcolm Rodrigues
Chief Executive Officer Founder
Vaughan Baker
Chief of Corporate Services & Investor Relations
Rakesh Malani
Group Chief Financial Officer
Wayne Johnson
Head of ServicesTIMELINE
Our Vision
Of a Better Way
Ready to Simplify and Scale?
From platform to people - we’ve got the tools, tech and team to
move your business forward.