Outgrown Tawk.to?

    Upgrade to AI-powered customer chat with smart containment, self-learning capabilities, and enterprise security. Built for teams ready to scale beyond basic live chat.

    Head to Head

    Built to win on the things that cost you most.

    Same enterprise capabilities. Without sprawling tiers, surprise add-ons, or a vendor 12 timezones away.

    10
    Clear Wins
    0
    At Parity
    0
    On Roadmap
    Capability
    MyRepublic Digital
    Recommended
    Tawk.to
    Incumbent
    AI-Powered Containment
    Self-Learning AI
    Managed Service Option
    Paid agents
    ISO 27001 Certified
    Omnichannel Support
    Limited
    Advanced Analytics
    Basic
    SLA Management
    Custom Integrations
    Limited
    Enterprise-Grade Security
    Dedicated Account Manager
    Ready to switch?
    Migrate from Tawk.to in 2 weeks.
    tiered add-on pricing
    See the Platform

    More Than an Alternative. A Better Platform

    See how AI Chat Platform delivers a seamless experience for your team and customers.

    platform.myrepublicdigital.com
    AI Chat Platform platform screenshot
    AI-powered automationManaged service optionTransparent per-license pricingAPAC-based support

    Why Teams Switch

    Why Teams Upgrade from Tawk.to

    AI, Not Just Chat

    Tawk.to provides basic live chat. The platform adds AI containment that resolves queries automatically before they reach your team.

    Enterprise Security

    ISO 27001 certification and enterprise-grade data protection. Essential as your business grows and handles sensitive customer data.

    Real Analytics

    Go beyond basic chat metrics with comprehensive analytics, CSAT tracking, containment rates, and business intelligence dashboards.

    Managed Agents Available

    Need more capacity? Add trained, managed agents alongside AI, not basic hired agents.

    Omnichannel Ready

    Expand beyond website chat to email, social media, and messaging apps in one unified platform.

    Scale with Confidence

    Built for growing businesses with SLA management, workflow automation, and advanced routing.

    Ready to see AI Chat Platform in action?

    Explore the full platform or book a personalised walkthrough.

    Explore More

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    FAQ

    AI Chat Platform vs Tawk.to

    Ready to Upgrade Your Customer Chat?

    See what AI-powered support looks like beyond basic live chat.